FAQ-Self-service

Frequently Asked Question

1. "Chengdu Diamond Tools" is a manufacturer or dealer?

We are definiately an expert manufacuter of cutting tools in China since 2001, factory plant in Chengdu city of Sichuan province.

With stable development for decades, we possess advanced equipment imported from Germany and Japan, professional Research & Development,

Manufacturing, Sales and Service teams. Welcome to visiting us!

2. I have urgent demands, how long you can deliver goods to me?

We have over 50,000 pcs common inserts in stock for long-term, can meet urgent shipment. And it take 3-7 days to produce the common models, about 15 to 30 days for special ones. For detailed information, please contact us directly.

3. What kind of products you can supply?

We are specialized in Metalworking tool and Woodworking Tools.

Main products range from Carbide threading tool, Carbide forming insert, PCD diamond and PCBN inserts, PCD and CBN brazed tool,

Roller Cutter and Tool holder, which are world-class quality and popular home and abroad.

4. Have you ever attended industry shows?

Of course. We attend CIMT (China International Machine Tools Show) in Beijing and CICT(China International Cutting Tools Show) in Shanghai every year!

And also we are the exhibitor of IMTS 2014 in Chicago, USA.

5. We are a manufacture of automotive electrical products and motorcycle parts, need to use cutting tools to machine our parts including Aluminum end caps, cylinder block, cylinder head..., can you recommend the right cutter for us?

Thanks for your question. Yes, our cutting tools are successfully used in the industries of automobile, electronics, aviation, furniture and stone engraving.

And we can recommend the right tools according to your workpiece material, and design the suitable as per your working conditions.

6. Does your company pass any certificates?

We get ISO, and Swiss SGS certificates, also comprehensive capabilities verified by TUV Rheinland.

7. If we wanna buy inserts, but for the first time I don't know your quality, can I try a sample or buy small quantity to test?

Certainly sure! We can offer testing samples before placing an order, and would help you choose the right cutting tools according to your workpiece material and working condition, etc.

Also if it's unsuitable for your application, you could cancel the order and return goods. Of course, we will improve it and offer the best solution till you are satisfactory.

8. How can I pay to you? Do you have on-line payment way?

Yes, our payment methods are flexible. We usually use T/T, you could transfer money on AliExpress (on-line platform), it's very safe for both sides, because money reaches our account after 

your confirmation the reception. And it's esp. convenient for small Amount, just use your creditcard to transfer on line.

9. I am a distributor in Bombay of India and interested to be your agent here, what do I do?

Thanks a lot for your interest. Of course, we warmly welcome you to join the group of our representitives, which is supported by our distributor prices. Yould could contact us to check if there is our representitive in your local market first, and we have a certain requirement of the annual turnover. Please email to us for detailed procedures.